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Error: 12C HID Device in Device Manager with ELAN Touchpad Driver

Causes and Solutions

The 12C HID Device error in Device Manager is commonly associated with issues related to the ELAN Touchpad Driver. To resolve this error, follow these steps:

Update or Reinstall the ELAN Touchpad Driver

Updating or reinstalling the ELAN Touchpad Driver can solve the error. Here's how you do it:

1. Open Device Manager.
2. Expand the "Mice and other pointing devices" category.
3. Right-click on the ELAN Touchpad Device and select "Update driver."
4. Follow the on-screen instructions to update the driver.
5. If updating fails, right-click on the device again and select "Uninstall device."
6. Restart your computer and let Windows automatically reinstall the driver.

Check Windows ACPI Driver

The Windows ACPI (Advanced Configuration and Power Interface) driver can also contribute to this error. To check for issues:

1. Open Device Manager.
2. Expand the "System devices" category.
3. Look for a driver named "Acpisys" or "Microsoft ACPI-Compliant System."
4. Right-click on the driver and select "Update Driver."
5. Follow the on-screen instructions to update the driver.

Disable or Re-Enable the HID Device

Disabling and then re-enabling the HID Device in Device Manager can sometimes resolve the error. Here's how:

1. Open Device Manager.
2. Expand the "Human Interface Devices" category.
3. Right-click on "HID Keyboard Device" or "HID-compliant mouse"
4. Select "Disable device." Wait a few moments, then right-click on the same device and select "Enable device."

Contact the Device Manufacturer

If none of the above solutions resolve the error, contact the manufacturer of your computer or touchpad for further assistance.